privacy policy

Privacy Policy Last updated: [10/8/2026] This policy explains what data the AL Wassit RIM app collects, why we collect it, how we use it, who we share it with, and what rights you have over it. By using the app you confirm that you have read this policy. App operator: [CSC] Address:Mauritania Email: [alwassitrim@gmail.com] Phone: [0022244909494] 1. Data we collect a) Data you provide when creating an account - First name and last name - Phone number - WhatsApp number - Email address - Postal address - Gender - Password, stored encrypted; nobody on our side can read it b) Data created by your use of the app - Ads you publish: title, description, price, photos, and the item's location - Your bids and your auction participation history - Messages you exchange with other users inside the app - Your in-app balance and transaction history - Complaints or reports you submit about ads or users - The serial number the system generates to identify your account c) Device permissions The app requests the following permissions and uses each one only for the stated purpose: - Location while the app is in use: to show you ads near you and to set the location of an ad you publish. We do not track your location in the background or after you close the app. - Camera: to photograph the item you want to advertise. We access the camera only when you choose to take a photo. - Photo library: to attach pictures to your ads or set your profile picture. We access only the photos you select yourself. d) Technical data Device model and operating system, app version, IP address, and error and crash logs. Used to operate the service, diagnose problems, and protect your account. 2. Why we collect this data - To create your account and let you sign in - To display your ads and let other users contact you about them - To run auctions and record bids in real time - To deliver notifications about your auctions, ads, and messages - To manage your in-app balance and transactions - To answer your complaints, act on reports, and limit fraud and non-compliant ads - To improve the service and fix faults - To comply with applicable law 3. What other users can see You should be aware that some of your data is visible to others by the nature of how the app works: - Your name and serial number - Your ads, their photos, their prices, and the item's location - Your phone number and WhatsApp number, which appear on the ad page so interested users can contact you - Your participation in auctions, to the extent the auction process requires Do not publish anything in your ads or messages that you would not want others to see. 4. Sharing data with third parties We do not sell or rent your data to anyone. We share it only in the following cases: - Google services: Firebase Cloud Messaging to deliver notifications, Firebase Realtime Database to update bids in real time, and Google Maps to display maps and locations. - The hosting provider on which service data is stored. - Competent authorities, where required by law or a court order. Some data may be stored or processed on servers outside Mauritania by the providers named above. 5. Notifications When you enable notifications we generate a token specific to your device in order to deliver them. That token is used only to send auction, ad, and message notifications. You can turn notifications off at any time in your device settings. 6. How long we keep data We keep your account data for as long as your account exists. We may keep records of financial transactions and bids for longer where there is a legal obligation, an open dispute, or a live claim. After that they are deleted or anonymised. 7. Deleting your account and your data You can delete your account at any time from inside the app: Profile, then Delete account. You do not need to write to us or wait for approval. On deletion, your personal data and your ads are removed from the app. Some records that the law requires us to retain, such as financial transaction records, may remain for the legally prescribed period only. If you cannot access the app, write to us at [support email] from the address registered on your account and we will carry out the deletion. 8. Data security We apply technical and organisational measures to protect your data, including encrypting passwords and limiting staff access to what their work requires. That said, no method of transmission or storage is absolutely secure; we are responsible for applying reasonable protection, not for guaranteeing the impossible. Protecting your password is your responsibility. Tell us immediately if you suspect someone has accessed your account. 9. Your rights At any time you may: - Ask what data we hold about you - Correct or update your data from your profile - Delete your account and your data - Withdraw consent for location, camera, or photo permissions in your device settings, noting that some features will stop working - Object to how we process your data, or complain about how we have handled it To exercise any of these, write to [support email]. We reply within [number] days. 10. Children The app is not intended for anyone under [18] and we do not knowingly collect their data. If we learn of an account belonging to someone below that age, we delete the account and its data. If you are a parent or guardian and believe your child has created an account, write to us at [support email]. 11. Changes to this policy We may amend this policy when the service or applicable law changes. We will notify you of material changes inside the app before they take effect, and the "Last updated" date at the top will change. Continuing to use the app after a change takes effect means you accept it. 12. Contact us For any question, request, or complaint about your privacy: Email: [alwassitrim@gmail.com] Phone: [0022244909494] Address:Mauritania